SMAfrika Support Center

Your Agreement

By accessing SMAfrika’s digital platforms (website and services), you agree to these terms. If you disagree, please discontinue use.

Proper Use

• Use our services legally and ethically
• Respect intellectual property rights
• Not engage in harmful or disruptive activities

Our Rights

We may modify or discontinue services without notice and restrict access if policies are violated.

Using Our Services

• Service overview and features
• Best practices for engagement

Troubleshooting

• Resolving access issues
• Fixing content display problems

Policies & Guidelines

• Content restrictions and community standards
• How to report concerns

  Fill in the contact form

  Use our official contact form with detailed information about your concern. Provide as much detailed as possible.

  Email our support team

  Send an email to support@smafrika.org with a clear subject line and detailed description of your concern.

  Call our hotline

  During business hours (9AM-5PM GMT), you can call our support hotline at (+233) 532 866 366 or (+233) 596 299 212 for immediate assistance.

  Live chat support

  Use the live chat feature on our website during business hours for real-time assistance with your concerns.

  Urgent matters

  For urgent matters that require immediate attention, please mark your communication as “URGENT” and provide all necessary details.

What We Collect

Only information you voluntarily provide through contact forms, service inquiries, and feedback submissions.

How We Use Information

• To respond to your requests
• Improve our services
• Comply with legal requirements

Your Rights

You can request details about your data or ask for deletion of your information.